Is mobile banking safe?

More than 100 million Americans use mobile banking, enjoying the convenience of managing their finances from anywhere, at any time, with their mobile devices. Yet, many other people still haven’t taken the plunge, put off by concerns about security. If that sounds like your frame of mind, then these safety insights and tips might help put you at ease — and give you tactics to help ramp up your comfort level with mobile banking.


Steps for safety
Financial institutions, including Westfield Bank, are committed to protecting your personal financial information. That’s why mobile banking applications typically incorporate multiple layers of security protocols, such as advanced encryption technology. However, it’s also important for mobile banking users to be proactive in taking steps to minimize risk.

Consider these tips from the Federal Deposit Insurance Corporation (FDIC): 

  • Download a mobile banking app only from a reliable source; it’s best to follow the directions on the bank’s official website.
     
  • Use only secure connections when managing your finances through the app. Avoid public Wi-Fi networks, such as those you’ll find at the library and coffee shops.
     
  • Create strong passwords or PINs. Ideally, passwords should include a mix of upper and lowercase letters, as well as numbers and symbols.
     
  • Take advantage of transaction alerts offered by the bank. This is smart even if you use traditional banking channels, since it can help you spot any fraudulent activity on your accounts.


Anytime, anywhere convenience
Mobile banking has moved past being the next big trend to become an accepted, proven banking tool. And no wonder.  Mobile banking lets you keep up with your finances. Deposit checks, pay bills, check transactions, transfer funds, and more — it’s secure and simple with your mobile banking app!

 Available from the App Store  Get it on Google Play 

Securely manage your money anytime, anywhere with Westfield Bank online and mobile banking.

© 2020 Customer Communications Group, Inc.