Find Your Path

Maintaining records on financial assets and liabilities, our accounting team reports timely financial information to regulatory bodies, taxing authorities, and rating agencies as well as provide internal business partners with financial expertise to assist with business decisions.

Supporting the lending process at Westfield Bank, our credit team handles the analysis of borrower applications for our commercial and consumer business lines. Credit analyzes each borrower’s business model, management, financial results, and ability to repay their requested loans. The department also prepares a wide array of risk analysis and reporting to support management decisions, ensuring that Westfield Bank originates profitable loans that meet established risk benchmarks.

At the forefront of positive customer experience, our facilities team keeps our branches and facilities in pristine condition, working to create a clean, safe, and pleasant environment for our customers and employees.

We achieve outstanding business results and deliver on our brand promise to our customers because of our people. The Westfield Bank HR team brings this goal to life through a portfolio of talent management practices ranging from recruiting, hiring, developing, and supporting all employees. We are committed to a diverse workforce and inclusive culture and our approach to total rewards focuses on all aspects of employee wellbeing. Career opportunities in HR span a wide spectrum of experiences for HR professionals.

Our IT department focuses on three major areas of concern: governance of the company's technological systems, maintenance of the infrastructure, and functionality of the overall systems. The IT team also works internally on computer software and hardware to allow our employees to successfully manage their day-to-day operations.

Our legal team is comprised of trusted advisors who provide timely advice and counsel to support strategic corporate initiatives. Also responsible for implementing the strategies and resources as required to protect, educate, empower, and improve the efficiencies of the business departments.

Engaging customers and employees in meaningful ways by articulating our products and services, our marketing team executes strategies that empower our Bank’s communication. Our marketing team builds value for our customers through initiatives that educate and promote the Westfield Bank brand.

Assisting customer-facing departments, the operations team executes and settles transactions and requests that are initiated by our customers. Ensuring adherence to regulatory as well as internal guidelines, our dedicated operations team assists in everything from the underwriting process to loan production.

Safeguarding and protecting consumer as well as Westfield Bank’s information, our risk service team aids in analyzing cybersecurity measures, proactively investigates potential cyberattacks, and utilizes systems that uphold the highest standards of financial security. In addition, our risk team aids in ensuring customers and employees may safely conduct business at physical branches.

Retail banking
Working directly with our personal banking customers, the retail banking team is responsible for educating customers on Westfield Bank’s products and services that meet their needs and aid in their day-to-day banking operations.
 

Business banking
Partnering in progress, our business banking team works directly with our business customers to ensure the products and services being utilized are exceeding expectations and meeting our customers’ needs.
 

Agency banking
Creating customized solutions for insurance agencies to grow, the agency banking team works with insurance agencies across the country for acquisitions, mergers, perpetuations, and to meet any financing requirements that could arise. Agency banking also provides full depository services and premium financing options for their insureds.